We have used the Hilton Head Guest Services for all of our vacations to Hilton Head and find them to be very helpful, friendly, and knowledgeable. Sometimes they help us get discount rooms and sometimes we just stop by to get coupons for all of the things we like to do on Hilton Head. They are kinda near Palmetto Dunes in the same shopping center with the Fresh Market and you can just stop in and get all kinds of coupons.
Jeremy and Alicia M., Richmond, VA
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While we were visiting Hilton Head, we talked to one of the reps in the booth outside of our restaurant. We thought they were just offering up local information about things to do, but found out they were from Hilton Head Guest Services and were scheduling timeshare tours for the local resorts. They said we could save money on local activities and restaurants and it would just take a few hours for the tour. We signed up and have to admit....we had a ball! It was so much fun to check out the resort. It was SO nice we were wishing we were staying there!! We had not planned to, but we ended up purchasing a vacation ownership with them and cannot wait until we can come back and stay there during the cold Minnesota winters.
Richard and Leslie M., Minnetonka, MN
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Great vacation to the beach from Hilton Head Guest Services. AWESOME hotel near all of the fun things to do and friendly staff at the welcome center helped us find everything we needed and helped us get a lot of good deals on activities for the family.
V & R Stiles, Huntsville, AL
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Took the family to Hilton Head Island. Signed up with Hilton Head Guest Services and did the Coral Sands resort tour. VERY impressed with the property, location, amenities and the customer service that we received during our stay. Decided to buy a timeshare (didn't realize how inexpensive they were and the perks that came with it) and are looking forward to spending many family summers on the island and at the beach in S.C.
Ken, Emily, Jordan, Summer and Alex, High Point, NC
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When our family and friends know we’re going to Hilton Head, they always try to get us to purchase a place there for family vacations because we travel to Hilton Head so much. During our last visit, we decided to listen to them and we actually signed up for a tour of the Coral Resort with Hilton Head Guest Services. We were surprised at how beautiful the property and villa was and we decided that we wanted to buy!! The people at HHGS were so nice and even gave us tons of discounts and tips for enjoying our time on Hilton Head. Everyone is so happy and looking forward to spending many summers on Hilton Head. It is the best decision we ever made!
The Stone Family, Sylvester, GA
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We toured Coral Sands Resort in Hilton Head through Hilton Head Guest Services with Valerie on July 3rd and loved it! We are hoping that in a couple of years we will be able to buy in to this vacation package. We stayed at Park Lane Hotel and thought the accomodations were nice. We didn't get a chance to do everything that we wanted to do, and so are hoping to come back later for a longer stay. We will recommend this to all of our friends. Thanks for a great vacation!
My husband and I traveled to Hilton Head Island for a trip with Hilton Head Guest Services June 16 thru June 19, 2011. We received $40 in gift certificates to use at various merchants on the Island during our visit. On our last night, we decided to use them at Aqua Grille and Lounge. When it was time to pay our bill, we gave the waitress our certificates and she said that they were under new management and could not accept the certificates for payment.
As their way of showing off their resort, they make sure each family receives a nice “thank you package” to remember your experience by. It includes 2 passes aboard the Spirit of Harbour Town, so the trip that we were talking about earlier would be free. If you want to upgrade from the dolphin/nature cruise to something a little nicer, it’s no big deal. You may decide you want to do the sunset dinner cruise instead. It departs from the famous lighthouse in Sea Pines and includes a first class meal. We’re talking about prime rib, herb-roasted chicken, and all of the trimmings including desert. Don’t worry about the kids. This huge air- conditioned million-dollar yacht is enclosed and is very kid friendly so you can enjoy yourself without any worries. The only thing you are responsible for are the port charges. Another “thank you” gift is a return trip to Hilton Head or a number of other destinations for 3 days and 2 nights. You can come back and stay at the Holiday Inn Oceanfront, or choose from another hotel. It’s good through 2012 so you’ll have plenty of time to use it. If for some reason you can’t make it back, you can always pass it along to another family member or a friend to use for a special getaway! We heard that Hilton Head Guest Services buys 30% of all of the Island hotel rooms each year, so it’s a no-brainer why they want you to use up the extra rooms.
Just wanted to give kudos to the staff at Hilton Head Guest Services for turning a stressful situation into a wonderful vacation on the island. The airport lost our luggage, we arrived 3 hours late and to top it off, we didn’t have any of our reservation or check in information. We were totally stressed out and not happy campers. When we arrived at the Hilton Head Guest Service welcome center, the lady at the desk was very helpful, super nice and worked with us to make sure we easily got checked in and to our (perfect) accommodations quickly. She also gave us loads of discounts for area activities and even offered to help arrange for our luggage to be brought to us from the airport. Excellent guest service rep and excellent company to do business with.